tobi lou

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Read Me / FAQ

 

When can I place my order?

Pre-orders are open from 11/5 - 11/17.

When will Pre-Orders ship?

All pre-ordered items will ship 3-4 weeks from the date the order was placed.  

How will I know when my order has been shipped?

You will be sent an email with a tracking # when your order has shipped out.

I don't want this sh*t anymore. Can I return it? 

Unfortunately, we do not offer returns due to the limited inventory

BUT...

You can rest assured that each item is thoroughly checked before it goes out.  We wouldn't send out anything that we aren't 100% happy with ourselves.

Can I exchange for a different size/color?

Yes, but you would have to place a separate order for the option you want and send back the original item within 7 days of receiving it to get a refund.

  • only items in New/Unworn condition will be accepted

  • items sent back must include a note, with NAME, ORDER #, and REFUND REQUEST

My order was returned to you before I ever received it.

If your order is sent back to us for any reason before you receive it you will be issued a full REFUND

International Shipping?

We do ship internationally.  Additional charges may apply based on where you reside.

 

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